Please note that each registration requires a unique email address, and therefore you will need to provide the email address of each person who wishes to receive a badge.
Cancellations on or before 30th June 2024 will be processed after a deduction of 15% which is to cover our administration costs and cancellation charges of external suppliers. -50% cancellation fee for the request received between 1st July 2024 to 14th October 2024. -Cancellations after 15th October 2024 will forfeit the entire fee. -Cancellations and requests for cancellations must be notified in writing to the MEIDAM Congress Secretariat at [email protected].
Refund Policy for cancellations received till 14 October 2024, will be settled directly through the mode of payment used during registration with an average time of 60 days post the event dates.
If you are unable to attend the congress, a substitute can attend on behalf of you. However, you have to email [email protected] before the congress date.
Yes. We can send you an electronic visa letter provided you have completed registration for MEIDAM Congress 2024. Please send an email to [email protected] to get your letter
Within the DWTC complex, take advantage of the extensive multi-story parking facilities for around 5,000 cars as well as several free parking areas around the venue.
The venue is Wi-Fi enabled. By registering your email address, you can access @DWTC-Free-WiFi for free.
If you are an Exhibitor and require sole use of a secure wireless connection, you can speak with our official internet service provider via the Exhibitor Operations Manual, which you can access in the Exhibitor Portal.
At the venue, you will be guided by various directional signages that will lead you to MEIDAM Exhibition halls and there will be information points throughout the venue with staff who can assist you.
DWTC is committed to providing accessible facilities to support People of Determination. Read through the following questions to learn more about the venue’s facilities, or you can also click here.
If you have already signed your contract as an Exhibitor, you should have already received your login details. If you need any further assistance, we will be happy to help. Please contact our Customer Services team via
We would suggest you reach out to your sales contact – and if needed they can then share further contact details with you if you need to speak with our accounts team.
Please reach out to our team via the following channels regarding general inquiries on products & services, how-to orders, service delivery confirmation, and after-sales support requests or complaints.
Digital attendance certificates will be available 3 days after the congress. Using your registered email address, you can be able to download your certificate.
